Isolated environments for coding agents

Govern agents and Claws across every team.

Your AI Agent across Docker.

Local-first LLM inference made easy.

Connect and manage MCP tools.

Ship with secure, enterprise-ready images.

Simplify the software supply chain.

Containerize your applications.

Discover and share container images.

Break free of local constraints.

Find guides for Docker products.

Learn the Docker basics.

Search a library of helpful materials.

Skill up your Docker knowledge.

Create and share your own extensions.

Connect with other Docker developers.

Explore open source projects.

Help shape the future of Docker.

Get inspired with customer stories.

Docker Support

How can we help?

Get the help you need to build, share, and run your Docker applications with confidence.

Contact Support

Need help with subscriptions, billing, troubleshooting, or running Docker?

We’re here to help. Get in touch with Docker support.

Find your support level

Find out which options are included with a subscription plan, and how you can purchase the Premium Support and TAM experience.

Premium Support

24/7 support with guaranteed response SLAs as low as 1 hour.

Premium Support Details

• Increased service level agreements
• Priority case routing & proactive monitoring
• Escalation Management
• Support Across the Docker Ecosystem
• Onboarding assistance with Docker experts
• Root cause analysis reporting
• Support with live troubleshooting video calls

TAM add-on

• Foundational onboarding
• Health & adoption advisory reviews
• Product roadmap briefings & advisory
• Architecture & design Advisory
• EBRs/QBRs
• Designated TAM add-on option
• Dedicated TAM add-on option

Resources
Resource Guide
Feature comparison website
Contact Docker Sales

Premium Support Experience

24/7 support with guaranteed response SLAs as low as 1 hour.

Desktop upgrade issues

• Desktop installation issues
• Enabling virtualization in BIOS
• Enabling Windows features
• Installation crashes
• Failure to launch Docker Desktop on first run
• Usage issues
• Configuration issues
• Crash closing software
• Docker Desktop not behaving as expected

Resources

• Docker Trainings
• Docker Documentation
• Docker Community Forums
• Docker Community Slack

Docker Personal

You can find help in our documentation, join discussions on our forums, or connect with others on our Slack channel.

Ask questions, share knowledge, and solve problems

Community resources and forums for Docker enthusiasts discuss technical solutions, exchange ideas, and stay connected.

Support FAQ

Support tickets

We normally keep tickets open until full resolution; however, we do end up in situations where a request/bug has to be escalated to our engineering teams over extended periods. In this scenario, we will close out the support ticket as ‘Solved’ even if the underlying issue is not resolved. If your team responds to any ticket we’ve marked as ‘Solved’, the ticket will reopen with your latest comment. Please include logs, steps taken, and any relevant information (e.g., environment, architecture, etc.).

Billing and payments

The Docker Billing documentation includes frequently asked questions and solutions. If you are unable to find a solution here, contact Docker Support by opening a support ticket.

Restoring deleted data

Docker will consider restoration requests only when the request is for a project or group that is part of a paid Team or Business subscription, and one of the following is true:

• The data was deleted due to a Docker bug/issue
• The organization’s contract includes a specific provision

Docker pricing

Refer to the Docker Pricing page to learn more about subscription features and support.

Early Access

Support Portal

Accessing the Support Portal

To access the Customer Support Portal:

1. Sign in to Docker.
2. Select the correct organization from the organization switcher.
3. Open the Help (?) menu in the top navigation.
4. Select Support Portal.

The Support Portal opens in your current browser tab.

Using the Support Portal

Landing Page

The landing page provides a quick snapshot of your support activity.

Summary of case permissions